MAICO Elektroapparate-Fabrik GmbH (hereinafter referred to as "MAICO") is responsible for the online offerings and websites of MAICO. MAICO informs customers and interested parties about its products, such as fans and ventilation technology, on its online offerings and websites and and about the individual brands of the MAICO Group. The protection of your personal data during collection, processing, and use during your visit to MAICO's online offerings and websites is important to us. Your data is collected, processed, and used exclusively in accordance with the statutory provisions, such as those set out in the Federal Data Protection Act (BDSG), the Telecommunications Digital Services Data Protection Act (TDDDG), or the General Data Protection Regulation (GDPR). MAICO's online offerings and websites comply with data protection regulations. This gives you, as a user of our online offerings and websites, the assurance that your personal rights and your right to informational self-determination are respected and protected. The following statement provides detailed information about how we handle your data.
MAICO Elektroapparate-Fabrik GmbH
Steinbeisstraße 20
78056 Villingen-Schwenningen
Tel. 07720 694-0
Email info@maico.de
www.maico-ventilatoren.com
If you have any questions about the collection, processing, or use of your personal data, or if you wish to request information, correction, blocking, or deletion of data, or revoke your consent, please contact:
Jhcon Datenschutzberatung
Dipl.-Ing. Jörg Hagen
Königstraße 50a
30175 Hanover
Tel. 05108 90 90 112
Email datenschutz@maico.de
(1) You can revoke your consent to the newsletter subscription at any time with future effect by entering your email address in the unsubscribe field on the newsletter unsubscribe page or by unsubscribing via your MAICO customer account.
(2) You can revoke your consent to postal mailings at any time with future effect by removing your address from the mailing list for postal mailings by email to info@maico.de or by sending a message to the contact details provided in the legal notice.
(3) You have the following rights vis-à-vis MAICO:
Right to free information about your data
Right to correction, blocking, or deletion of your data
Right to object to the processing of your data
Right to data portability of your data
Right to restriction of processing of your data
Right to lodge a complaint with a data protection authority regarding the processing of personal data
Please contact the controller or the data protection officer specified in § 2.
(1) MAICO uses cookies to enable certain functions and to improve the attractiveness of its online offerings and websites. Cookies are text files that are stored on your computer. Most of the cookies used by MAICO are deleted from your hard drive at the end of the browser session (so-called session cookies). Other cookies remain on your computer and enable MAICO to recognize your computer when you next visit (so-called permanent cookies). Cookies that are necessary for the operation of the online offerings and websites are set automatically when you access the online offering or website without your consent.
Other cookies and functions of the operator of the online offer or website and of third parties that are not necessary for use are only used after you have given your consent. To this end, you will be asked to select the cookies and functions you wish to allow when you access the online offers and websites. This selection is then stored in a cookie until you delete this cookie from your device. However, you can set your browser so that you are informed about the setting of cookies, can decide on a case-by-case basis whether to accept them, or can generally exclude the acceptance of cookies. If you do not accept cookies, the functionality of MAICO's online offers and websites may be limited.
For this purpose, we provide you with a consent management platform (CMP) in accordance with legal obligations under Section 25 (2) TDDDG and Art. 6 (1) lit. c GDPR. This allows you to individually configure your consent to cookies and similar technologies. The CMP also contains details such as the name of the cookie, its purpose, and its lifetime for the respective objects. You can configure individual settings under "Privacy settings." You will find the link "Privacy settings" at the bottom (footer) of this page.
The necessary technology is provided by a company acting as a processor.
(1) When you use MAICO's online offerings and websites for informational purposes, i.e., when you do not log in to an online offering or website, register, or otherwise provide us with further information, we only process personal data that your browser automatically transmits to our server. , this includes the following technical data required to display our website and ensure its stability and security (legal basis is Art. 6 para. 1 lit. f GDPR):
IP address
Date and time of the request
Time zone difference from Greenwich Mean Time (GMT)
Content of the request (specific page)
Access status / HTTP status code
Amount of data transferred
Website from which the request originates
Browser
Operating system and its interface
Language and version of the browser software.
(2) Names, addresses, telephone numbers, email addresses, or other contact details (hereinafter referred to as "personal data") are collected if you provide this information voluntarily or if this is necessary, for example, in the context of a request for a quote, general inquiries, when subscribing to our newsletter, when creating ventilation documentation, when registering online for technical seminars, or when requesting product documentation. For further information on the deletion of data and the revocation of consent, please refer to Section 3 of this statement.
(3) If you have provided MAICO with personal data via an information system such as email, MAICO will use this data exclusively for the purpose of your request. In particular, MAICO will use your information to respond (by telephone, email, or post) to your request for information. If you have provided your email address and other contact details, MAICO will send you the information you have requested. The data you provide will be stored in a file or in an email and CRM program and used for correspondence regarding the requested information. If you have sent MAICO an enquiry/request via the respective online offer/information page, MAICO will forward it to the appropriate contact person.
(4) In order to show you the information specific to your country in the individual offers, we use automatic detection of your geolocation via the IP address you send us, based on the legitimate interest pursuant to Art. 6 (1) lit. f GDPR. We do not use third-party tools for this purpose, but our own database hosted by MAICO.
(5) Specifically, the following personal data is processed for the services offered by MAICO, the functions of the online offers, and the websites:
Creation of a request for quotation: Company, department, title, salutation (if applicable), first name, last name, street and house number, postal code, city, country, email address, telephone, fax, and other information about the project, such as project number, customer number, etc.
Request for product documentation: Company, title, salutation (if applicable), last name, first name, street/number, postal code/city, telephone, fax, email, and the relevant area of professional interest for which information is to be sent
Online registration for technical seminars/webinars: Company, title, street/number, postal code/city, telephone, fax, email, first and last name of participant
Preparation of ventilation documentation: Property details (street/number, postal code/city), contact person, company name, company address, and various building details
Representative search: Postal code
Messenger "WhatsApp":
With your consent, MAICO uses the WhatsApp messaging service to respond to your enquiries or process your requests via browser-based management software provided by Telegra GmbH (https://www.telegra.de/) in Cologne, Germany, which has been commissioned by MAICO in accordance with Art. 28 GDPR. WhatsApp (WhatsApp Inc., 1601 Willow Road, Menlo Park, California 94025, United States of America) is a messaging service based in the USA. You can view WhatsApp's privacy policy here: https://www.whatsapp.com/legal/#key-updates. WhatsApp is a participant in the EU-U.S. Data Privacy Framework. MAICO will only process data from customers who are registered with WhatsApp themselves and have therefore agreed to WhatsApp's terms of use via the WhatsApp service.
Field service activities:
MAICO may contact business customers via our field service through visits and telephone calls in accordance with Art. 6 (1) lit. f GDPR and via email in accordance with § 7 (3) UWG using the data you have provided (registration of online customer account, use of PlanAir, use of the online shop, etc.).
You can object to MAICO contacting you at any time.
Registration for the MAICO newsletter subscription:
Title, first name, last name, company, street/number, postal code, city, email address.
(1) Our website uses the services of sendinblue to send newsletters. The provider is Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin.
(2) Sendinblue is a service that can be used to organize and analyze the sending of newsletters. If you enter data for the purpose of receiving the newsletter (e.g., email address), this data will be stored on Sendinblue's servers in Germany.
(3) With the help of Sendinblue, we can analyze our newsletter campaigns. When you open an email sent by Sendinblue, a file contained in the email (known as a web beacon) connects to Sendinblue's servers. This allows us to determine whether a newsletter message has been opened and which links, if any, have been clicked on. Technical information is also collected (e.g., time of retrieval, IP address, browser type, and operating system). This information cannot be assigned to the respective newsletter recipient. It is used exclusively for statistical analysis of newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to the interests of the recipients.
(4) If you do not want any analysis, you must unsubscribe from the newsletter. To do this, we provide a link in every newsletter message. You can also unsubscribe from the newsletter directly on the website under Newsletter unsubscribe, by email to newsletter@maico.de, or by sending a message to the contact details provided in the legal notice.
(5) Data processing is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
(6) For more details, please refer to the privacy policy of sendinblue at: https://de.sendinblue.com/datenschutz-uebersicht.
Registration for a MAICO online customer account:
(1) To use some online services, a user account is required on the basis of Art. 6 (1) lit. b GDPR and Art. 6 (1) lit. f, which allows you to view and manage master data, for example. During registration, the required mandatory information (such as last name, first name, address (mandatory field for business customers only), email address, and a password of your choice) is required. Additional information can be provided voluntarily (marked separately). When users terminate their user account, their data relating to the user account will be deleted, subject to the necessary storage for commercial or tax reasons. It is the responsibility of users to back up their data before the end of the contract. After termination of the user account, we are entitled to irretrievably delete all data of the user stored during the term of the contract.
(2) When you register and log in again, we store your IP address and the time of the respective user action. This data is stored on the basis of our legitimate interests and those of the user in protecting against misuse and other unauthorized use. This data will not be passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so.
(3) Via a so-called SSO procedure (Single Sign On), you have access to all online services provided, such as the web shop, PlanAir, and MAICO@HOME.
Use of the online shop:
(1) If you wish to use the online shop as a user, a user account is generally required for order processing in accordance with Art. 6 (1) lit. b GDPR and Art. 6 (1) lit. f GDPR, in which you can view and manage your master data as well as your orders and subscriptions. During registration, the required mandatory information (last name, first name, email address, and a password of your choice) is required.
(2) Use as a private customer:
We process personal data within the scope of processing offers for you and your order and the associated accounting on the legal basis of Art. 6 para. 1 lit. b GDPR for the fulfillment of the contract if the interested party or contractual partner is a private individual.
(3) Use as a business customer
For the purpose of initiating or executing contracts with business customers, we process your personal data as a contact person based on the legitimate interests of the controller at . In doing so, we always balance these interests against your personal rights. For this reason, only your name and business contact details are generally used to document the business relationship and for personal contact. The legal basis for this is Art. 6 (1) lit. f GDPR.
(4) We store your data relevant to your order and purchase and the associated documents (e.g., invoices) in accordance with the legal requirements after completion of the purchase in accordance with the German Commercial Code (§ 257 HGB) and the German Fiscal Code (§ 147 AO) for ten years.
(5) In order to fulfill the contract, we forward your personal data to external service providers such as payment service providers, logistics companies, or shipping service providers. You will usually receive an email from us or from the shipping service provider for tracking your shipment.
6) You can of course place your orders without registering.
(7) After completing your purchase, we ask you for feedback by voluntarily evaluating your purchase with us on the basis of your consent in accordance with Art. 6 (1) lit. a GDPR.
Payment functions in the online shop:
(1) We offer various payment options for processing payments via an external service provider. For this purpose, we have integrated the PayPal payment option into our online shop. PayPal is an online payment service provider of PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg. Payments are processed via so-called PayPal accounts, which are virtual private or business accounts. If the data subject selects "the payment options provided by PayPal, such as credit card, SEPA, PayPal" as the payment option during the ordering process in our online shop, data will be automatically transmitted to PayPal. By selecting this payment option, the data subject consents to the transfer of personal data required for payment processing. The personal data transferred to PayPal is usually the first name, last name, address, email address, IP address, telephone number, mobile phone number, or other data necessary for payment processing.
(2) Data subjects have the option of revoking their consent to the processing of personal data by PayPal at any time. Revocation does not affect personal data that is processed for the purpose of contractually compliant payment processing. The applicable data protection provisions of PayPal can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
PlanAir configurator:
(1) We offer you the option of configuring ventilation systems for yourself or for your customers in order to generate a report with a parts list. To do this, you must log in with your customer account. When entering master data for the project, we recommend that you refrain from providing personal data as far as possible. Personal data is not required by the platform provider MAICO. We process the data you provide for the purpose of fulfilling the contract on the basis of Art. 6 (1) lit. b or f GDPR.
(2) If you require assistance with configuration, we offer you the option of contacting you with your consent via the telephone number or email address you have provided, so that our sales representative can assist you with . The legal basis for this is your consent in accordance with Art. 6 (1) lit. a GDPR.
(3) You will be automatically informed by email about news regarding the scope of the PlanAir configurator. You can unsubscribe from this at any time. The legal basis for this is our and your interest in being informed about technical changes as well as changes in handling (Art. 6 (1) lit. f GDPR with § 7 (3) UWG).
Data use when using MAICO@HOME:
The following processing takes place with your consent in order to provide the service and the APP.
The following data is used on the device:
IP address
Serial
Item number
Device designation/device name
User information associated with the MAICO account
Device configuration
Location (network node of the device)
Device values such as volume flow, fan speed, temperature values, and other air conditions depending on the device configuration, such as humidity, CO2, air quality (VOC)
Error messages
When connecting a device to the Internet (LAN/WLAN), the following data is used:
IP address
Serial
Item number
Device designation / device name
Device configuration
Location (network node of the device)
Device values such as volume flow, fan speed, temperature values, and other air conditions depending on the device configuration, such as humidity, CO2, air quality (VOC)
If the device is not connected to a MAICO user account, these cannot be assigned to a person. The data is transmitted anonymously. As soon as this device is assigned to a user account, the user can also use past data, e.g. for analysis or viewing the device history.
The connection to the server and data exchange take place automatically as soon as the device is connected to the Internet. If this is not desired, server communication can be deactivated on the device during network configuration.
Relationship between user, owner, service provider, and installer:
Owner: has the right to grant and revoke device access for other persons. When creating device access for persons, the owner who grants access must check and comply with the data protection regulations. Furthermore, the owner has access to all parameters necessary for operation.
User: May only operate
Service: allows MAICO Service access to all device parameters
Installer: may access all parameters necessary for commissioning
The following data is used on the smartphone:
Only the login data required for registration in the app is stored on the smartphone. All other data is stored in the cloud.
Sentry Error Logging:
We use the web analytics service Sentry. The service is provided by Functional Software, Inc., 132 Hawthorne St, San Francisco, CA 94107 as our processor. Sentry is a tool that allows us to monitor and fix crashes in the programming code in real time. The tool provides in-depth context for all detected errors, ensuring a high level of error transparency. This allows us to efficiently fix serious inconsistencies in the code. The service collects, stores, and analyzes data such as IP address, device information, browser information, and any steps that may have led to a technical error in the code (including stack trace). This data is used exclusively for analyzing errors and monitoring system stability. The data center (and data silo) is located in Frankfurt, Germany. Our customers' telemetry data—errors, transactions, profiles, repetitions, etc.—is always stored in this region. Sentry's privacy policy is available at https://sentry.io/privacy/.
MAICO@NFC
This app is used with NFC technology to configure devices such as fans and to read device information. The device itself is not connected to the internet. The connection can only be established on site in the immediate vicinity.
When connecting a device to the app (NFC), the following data is generally used:
Serial
Item number
Device designation/device name
Operating time of the device
Firmware version
Device configuration
When the fan is read out, the time and time zone from the mobile phone used are added to the information. Personalization is not mandatory for use. However, if you wish to use the log function in the form of a PDF report, you must log in to the MAICO Cloud with your MAICO user account. To do this, the device on which the app is installed must have an internet connection. This report can then be saved to the mobile device and shared with others as required by each user.
Use of Google Analytics:
(1) With your consent, we use Google Analytics, a web analytics service provided by Google Inc. ("Google"), in our online offerings and on our websites. Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the online offerings and websites. The information generated by the cookie about your use of the online offers and websites is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on these online offers and websites, your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. On behalf of the operator of these online offers and Internet pages, Google will use this information to evaluate your use of the online offers and Internet pages, to compile reports on the activities on the online offers and Internet pages and to provide other services related to the use of the online offers and Internet pages to the operator.
(2) The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data from Google.
(3) You may refuse the use of cookies by selecting the appropriate settings on your browser; however, we would like to point out that in this case you may not be able to use all the functions of the online offers and websites to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the online services and websites (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
(4) The online offerings and websites use Google Analytics with the extension "_anonymizeIp()". This means that IP addresses are shortened before further processing, thus ruling out the possibility of personal references. If the data collected about you is personal, it will be excluded immediately and the personal data will be deleted immediately.
(5) We use Google Analytics to analyze and regularly improve the use of our online offerings and websites. The statistics obtained enable us to improve our offering and make it more interesting for you as a user. Data transfer to the USA cannot be ruled out. In this case, the provisions of Google's participation in the EU-U.S. DPF apply with regard to data protection.
(6) Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use: www.google.com/analytics/terms/de.html, overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html, and the privacy policy: http://www.google.de/intl/de/policies/privacy.
(7) Our online offerings and websites also use Google Analytics for cross-device analysis of visitor flows, which is carried out using a user ID. You can deactivate cross-device analysis of your usage in your customer account under "My data," "Personal data."
(8) You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to these online offers and websites: Disable Google Analytics.
Use of Google Ads Conversion:
(1) With your consent, we use Google Ads to draw attention to our attractive offers on external websites with the help of advertising media (so-called Google Ads). We can determine how successful the individual advertising measures are in relation to the data from the advertising campaigns. We do this in order to show you advertising that is of interest to you, to make our online offerings and websites more interesting for you, and to achieve a fair calculation of advertising costs.
(2) These advertising media are delivered by Google via so-called "ad servers." To do this, we use ad server cookies, which allow certain parameters for measuring success, such as the display of ads or clicks by users, to be measured. If you access our online offers and websites via a Google ad, Google Ads will store a cookie on your PC. These cookies usually expire after 30 days and are not intended to identify you personally. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions), and opt-out information (indicating that the user no longer wishes to be targeted) are usually stored as analysis values for this cookie.
(3) These cookies enable Google to recognize your Internet browser. If a user visits certain pages of an Ads customer's online offerings and the cookie stored on their computer has not yet expired, Google and the customer can recognize that the user has clicked on the ad and been redirected to that page. Each Ads customer is assigned a different cookie. Cookies cannot therefore be tracked across the online offerings and websites of Ads customers. We ourselves do not collect or process any personal data in the advertising measures mentioned. We only receive statistical evaluations from Google. These evaluations enable us to identify which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising media; in particular, we cannot identify users on the basis of this information.
(4) Due to the marketing tools used, your browser automatically establishes a direct connection to Google's server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge: Through the integration of Ads Conversion, Google receives the information that you have accessed the corresponding part of our website or clicked on an advertisement of ours. If you are registered with a Google service, Google can associate the visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may obtain and store your IP address.
(5) You can prevent participation in Google tracking procedures in various ways:
a) by making the appropriate settings in the consent management platform (CMP) offered by MAICO.
b) by adjusting your browser software settings accordingly; in particular, suppressing third-party cookies will prevent you from receiving ads from third-party providers;
c) by deactivating cookies for conversion tracking by setting your browser to block cookies from the domain "https://ads.google.com/home/", www.google.de/settings/ads, whereby this setting will be deleted when you delete your cookies;
d) by deactivating interest-based advertising by providers who are part of the "About Ads" self-regulation campaign via the link http://www.aboutads.info/choices, whereby this setting will be deleted when you delete your cookies;
e) by permanently deactivating them in your Firefox, Internet Explorer, or Google Chrome browsers at the link http://www.google.com/settings/ads/plugin. We would like to point out that in this case you may not be able to use all functions of this offer to their full extent.
(6) The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. a GDPR. Further information on data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html. Alternatively, you can visit the Network Advertising Initiative (NAI) website at www.networkadvertising.org.
Use of Hotjar:
(1) Our online offerings and websites use the Hotjar service provided by Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe, + 1 (855) 464-6788, support@hotjar.com
This tool allows us to track movements on the online offers and websites where Hotjar is used (so-called heat maps). This provides us with information that helps us optimize our offer for our users.
This tool allows us to see which buttons are clicked, the mouse path, how far the page is scrolled, the screen size of the device, device type and browser information, geographical location (only the country) and the preferred language.
All form entries of personal data from you or third parties are automatically hidden by Hotjar and are not recorded.
(2) Hotjar is set up in such a way that the use of the Hotjar tool is prevented by means of a "Do Not Track Header," so that no data about your visit to the respective online offer or website is recorded. You can find detailed instructions with information about your browser at: www.hotjar.com/opt-out.
The privacy policy of Hotjar Ltd. can be found at: www.hotjar.com/privacy.
The legal basis is your consent in accordance with Art. 6 para. 1 lit. a GDPR.
Use of Google Maps:
(1) We use Google Maps in some online offerings or on some websites. With your consent pursuant to Art. 6 (1) lit. a GDPR, this allows us to display interactive maps directly on the website and enables you to conveniently use the map function.
(2) Only after you have given your consent by clicking on the map service within the online offers and websites will Google receive the information that you have accessed the corresponding subpage of our website. In addition, usage data is transmitted by the respective Internet browser. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not want your data to be assigned to your Google profile, you must log out before activating the button. Such evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our online offerings and websites. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.
(3) Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the provider's privacy policy. There you will also find further information on your rights in this regard and settings options for protecting your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA on the basis of "standard contractual clauses for processors as approved by the European Commission or Swiss Federal Data Protection Authority." Google is a participant in the EU-U.S. Data Privacy Framework.
Podigee podcast hosting:
(1) We use the podcast hosting service Podigee provided by Podigee GmbH, Schlesische Straße 20, 10997 Berlin, Germany. The podcasts are loaded by Podigee or transmitted via Podigee.
(2) Use is based on our legitimate interests, i.e., interest in the secure and efficient provision, analysis, and optimization of our podcast offering in accordance with Art. 6 para. 1 lit. f. GDPR.
(3) Podigee processes IP addresses and device information to enable podcast downloads/playback and to determine statistical data, such as the number of hits. This data is anonymized or pseudonymized before being stored in Podigee's database, unless it is necessary for the provision of the podcasts.
(4) Further information and options for objection can be found in Podigee's privacy policy at : https://www.podigee.com/de/about/privacy/.
(5) We also use podcast services provided by third parties such as Apple Podcast, Spotify, Google Podcasts, Amazon Music, Deezer, and Podimo. If you wish to use these services, please refer to their websites for information on data protection.
Facebook
(1) We are jointly responsible for the use of our Facebook presence together with Meta Platforms Ireland Limited (Facebook Ireland Limited) – hereinafter referred to as Meta – 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, https://www.facebook.com/help/contact/540977946302970, as joint controllers in accordance with Art. 26 GDPR and the Facebook Page Insights supplement. If personal data is to be transferred to the US, Meta has submitted to the EU-US Data Privacy Framework, https://www.dataprivacyframework.gov/s/.
(2) Meta processes (personal) data when you use Meta services, including when you visit our Facebook page, even if you are not registered with any Meta services. Meta describes in detail which (personal) data is processed, how, for what purposes, and on what legal basis in its data policy (https://www.facebook.com/privacy/policy/?section_id=13-HowToContactMeta), which applies to all Meta services. There you will also find information about how to contact Meta and how to adjust your settings for advertisements, cookies, etc. The data may be transferred to countries outside the European Union.
(3) For more information about the cookies Meta uses when you have a Meta account, use Meta services (including the website and apps), or visit other websites and apps that use Meta services (including the "Like" button or other Facebook technologies), Meta provides in its cookie policy (https://www.facebook.com/policies/cookies/). Information on how you can manage information about you can also be found at this link: https://www.facebook.com/policies/cookies/
(4) When you visit our Facebook page, Meta collects your IP address, among other things. Together with other information that Meta obtains through cookies, Meta provides us, as the operator of the Meta service, with statistical information about the use of the respective service (so-called page insights). This is aggregated data that shows how users interact with the page. These Page Insights may be based on personal data collected by Meta in connection with a visit or interaction by users on or with our respective Meta service and its content. Meta provides more information on this here: https://www.facebook.com/about/privacy.
(5) With the help of Page Insights, we can perform an anonymous evaluation of the reach, page views, time spent on video posts, actions (likes, comments, sharing of posts), and age, gender, and location (as specified by users in their respective Facebook (Meta) profiles). Settings can be made for the evaluation of the reach, and appropriate filters can be set with regard to the selection of a time period, the viewing of a specific post, and demographic groupings (e.g., female, 20–30 years old). This data is anonymized, aggregated, and abstracted. These settings therefore do not allow us to draw any conclusions about individuals. The evaluation serves to optimise the content of our website for public relations purposes.
The legal basis for this data processing is Art. 6 para. 1 lit. a and f GDPR.
(6) As the provider of the information service, we do not collect or process any other data from the use of the website.
(7) Irrespective of your rights vis-à-vis us, you have the right to lodge a complaint with the Irish Data Protection Commission (responsible for Meta Platforms Ireland Limited (Facebook Ireland Limited)).
(8) If you have specific questions about the protection of your data, please contact our data protection officer or the data protection officer of Meta Platforms Ireland Limited. https://www.facebook.com/help/contact/540977946302970
LinkedIn
(1) We are jointly responsible together with LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland, hereinafter referred to as the "platform operator."
(2) We only process your personal data, such as your first and last name, email address, and IP address, if there is a legal basis for doing so. For more details on processing by the platform operator, please refer to the platform operator's privacy policy.
(3) In accordance with the provisions of the GDPR, we have concluded a contract with the platform operator to oblige them to comply with data protection regulations and thus to provide your data with the necessary protection.
(4) We would like to point out that the platform operator may also pass on your data to third parties, over which we have no influence.
(5) For more details on processing by the platform operator, please refer to the platform operator's privacy policy at https://de.linkedin.com/legal/privacy-policy.
(6) We store all personal data that you provide to us only for as long as it is necessary to fulfill the purposes for which you provided this data to us, or for as long as required by law. Once the purpose has been fulfilled and/or the statutory storage periods have expired, the data will be deleted or blocked by us, provided that this is technically possible. Information on data storage by the platform operator can be found in their privacy policy, see above.
(7) This platform uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us or the platform operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. There is no separate indication within apps that SSL encryption is in use. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.
(8) When you visit the platform operator's website, the browser used on your device or the app automatically sends information to the platform operator's server. This information is temporarily stored by the platform operator in a log file. The following information is collected without your intervention and stored until it is automatically deleted:
IP address of the requesting device
Date and time of access
Type of device you are using
Name and URL of the file accessed
Website from which access is made (referrer URL)
Browser used and, if applicable, the operating system of your computer and the name of your access provider
However, this data is only available to the platform operator. We do not have access to this data. Further information can also be found in the platform operator's privacy policy mentioned above.
We do not collect any personal data about you. However, it is possible to obtain pseudonymized data in the form of statistics about the users of our site over a certain period of time. The software for analyzing user statistics is usually provided by the platform operator itself, but in some cases, third-party software (e.g., Google Analytics) may also be integrated. This may collect data about the users of the site, such as age, gender, country of origin, browser used, and interests.
However, this data is always pseudonymized and we are unable to draw any conclusions about individual users based on this data alone. We use this data exclusively on the basis of a legitimate interest in order to optimize the content we offer and its marketing and to tailor it to the respective user interests.
(9) You can also interact with our account. You can do this, for example, by liking, sharing, or commenting on a post, or by contacting us directly.
(10) When you interact with us, data processing by us is usually unavoidable, as this allows us to see your account and thus access personal data about you, such as your user name, profile picture, or the date and time of the interaction.
(11) This data is also used to optimize the content we offer and its marketing and to tailor it to the respective user interests. Our legitimate interest arises from the above-mentioned reason of optimizing the content we provide on our profile. Furthermore, the data collected is information that is only made available to us through your interaction with our profile. This establishes a relevant and appropriate relationship between you and our profile.
(12) If deletion by us is possible, personal data will be deleted by us after 28 days at the latest, provided that there is no legal basis for further processing beyond this period.
(13) Further information on data processing by the platform operator can be found in the above-mentioned privacy policy. With regard to changes to the privacy policy by the platform operator, reference should be made to the above-mentioned privacy policy.
This platform uses cookies. We have no influence on which cookies the platform operator uses. For more information, please refer to the platform operator's cookie policy at https://de.linkedin.com/legal/privacy-policy.
(14) To enforce your rights, you can contact the platform operator directly if the processing is carried out by them. The contact details of as the data controller can be found here https://www.linkedin.com/help/linkedin/ask/ppq. Of course, you can also contact us to enforce your rights.
XING
(1) Data protection officer:
For the processing of personal data on XING, we determine the purposes and means together with XING SE, Dammtorstraße 30, 20354 Hamburg, Germany
Tel.: +49 40 419 131-0
Fax: +49 40 419 131-11
Email: info@xing.com
The data protection officer at Xing is:
Felix Lasse, Dammtorstraße 30, 20354 Hamburg, Germany
Email: Datenschutzbeauftragter@xing.com
(2) Purposes of processing:
Presentation of the company and interaction with our users via the XING platform. The purpose of our XING presence is therefore to provide information about our company, our products, and our services, combined with the possibility for users to interact with us in a targeted manner. The legal basis for data processing is Art. 6 (1) lit. f GDPR. Our legitimate interest is, in particular, our business interest in sharing information with our users and communicating with them.
If we publish images of individuals, this is done with their consent (legal basis: Art. 6 para. 1 lit. a GDPR), on the basis of a contractual agreement (legal basis: Art. 6 para. 1 lit. b GDPR) and, in exceptional cases, on the basis of legitimate interests (legal basis: Art. 6 para. 1 lit. f. GDPR in conjunction with § 23 para. 1 no. 3 of the German Art Copyright Act).
We expressly point out that we have no influence on the data processing by Xing. Please check which personal data you share via Xing and adjust your settings in your Xing profile accordingly. You can find the privacy policy here.
(3) Rights of the data subject:
You can exercise your right to information, correction, and deletion of data at any time. Simply contact us using the methods described above. If you wish to have your data deleted but we are still legally obliged to retain it, access to your data will be restricted (blocked). The same applies in the event of an objection. You can exercise your right to data portability insofar as the technical capabilities of the recipient and us are available.
If your rights need to be asserted against XING, we will forward your request to XING. Further information regarding the exercise of your rights as a data subject against XING can be found in XING's privacy https://privacy.xing.com/de/datenschutzerklaerung policy at .
(4) You have the right to lodge a complaint with a data protection supervisory authority at any time.
YouTube videos
(2) YouTube is a service provided by Google. By clicking on the YouTube link, you will be redirected to our YouTube posts. If you are logged in to Google, your data will be assigned directly to your account. If you do not want this assignment to your YouTube profile, you must log out beforehand. YouTube stores your data as usage profiles and uses them for advertising, market research, and/or the needs-based design of its website. Such evaluation is carried out in particular to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.
(3) Google also processes your personal data in the USA. The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. a GDPR. Further information on data protection at Google can be found here: www.google.com/intl/de/policies/privacy and services.google.com/sitestats/de.html. Alternatively, you can visit the Network Advertising Initiative (NAI) website at http://www.networkadvertising.org.
The confidentiality of your personal data will be always maintained. The disclosure, sale, or other transfer of your personal data to third parties is excluded, unless MAICO is obliged to disclose it by law or by a court decision, or if disclosure is necessary in the event of attacks on MAICO's IT infrastructure for legal or criminal prosecution.
For your information, our website contains links to third-party websites. Where this is not obvious, we indicate that it is an external link. MAICO has no influence on the content and design of these websites and therefore refers to their privacy policies. The guarantees of this privacy policy therefore do not apply there.
MAICO endeavors to take all necessary technical and organizational security measures to store your personal data in such a way that it is not accessible to third parties or the public. If you wish to contact us by email, we would like to point out that the confidentiality of the information transmitted cannot be guaranteed. The content of emails can be viewed by third parties. We therefore recommend that you send us confidential information exclusively by post.
We would like to provide you with comprehensive information about the processing of your personal data within the MAICO Group and your data protection rights and entitlements in accordance with Art. 12 ff. of the General Data Protection Regulation (GDPR).
(1) General information
We (the parties named in Section 2) are affiliated as a group of companies. As a result, we may also process some of your personal data jointly for group-wide purposes.
To protect your rights and in accordance with the requirements of the EU General Data Protection Regulation ("GDPR"), we have entered into an agreement that sets out the rules for the processing of your personal data. As so-called joint controllers (in accordance with Article 26 GDPR), we are joint controller for some of the processing of your data.
Below, we answer the questions that are particularly important to you regarding processing under joint controllership
(2) Joint controllers and their contact details
The following parties of the MAICO Group are jointly responsible for the processing activities mentioned in point 5:
a) MAICO Elektroapparate-Fabrik GmbH, Steinbeisstraße 20, 78056 Villingen-Schwenningen
b) Aerex HaustechnikSysteme GmbH, Steinbeisstraße 20, 78056 Vilingen-Schwenningen
c) Intelmann GmbH, 27383 Scheeßel, Hoopsfeld 3
d) MonSer GmbH, 27383 Scheeßel, Hoopsfeld
e) ZITT Motoren AG, Rainstrasse 3, 8143 Stallikon, Switzerland
f) CompetAir GmbH, Bönirainstrasse 12, 8800 Thalwil, Switzerland
g) Dream Maker Vertriebs- und Service GmbH, Ludwig-Erhard-Str. 30-34, 65760 Eschborn
The above-mentioned joint controllers are responsible for the following tasks in relation to data processing:
Responsible | Role |
a) | Single point of contact and central administration |
b) to g) | User |
For all other purposes mentioned in point 5, the respective individual companies are responsible themselves.
(3) Your central point of contact for rights, questions, and asserting your rights
The parties named in point (2) have jointly agreed that you may contact MAICO Elektroapparate-Fabrik GmbH and the respective company named in point 2 in particular to exercise the rights of data subjects in accordance with Articles 15-21 GDPR and to fulfill the information obligations in accordance with Articles 13 and 14 GDPR.
You can also contact the data protection officer at MAICO Elektroapparate-Fabrik GmbH, who will be happy to assist you with any questions you may have.
(4) What data is processed and from which sources do this data originate?
We process personal data that the parties receive from our employees, customers, suppliers, and interested parties during our business relationship, contract initiation, or contract processing, or that we generate ourselves in this context. Furthermore, we process personal data that has been legitimately transmitted to us by other third parties (e.g., a credit agency) if this is necessary for the provision of our services. In addition, we process the data that we have received from you on the basis of your consent or in the context of your application to us or in the context of your employment with us.
We process the following master and contact data:
a) Customers: Customer number, last name, first name, communication and contact data (e.g., address, telephone, fax, email), company data (e.g., company name, legal form, legal representative, tax number, place of business, contact person), payment and creditworthiness data (e.g., bank, IBAN, BIC), data in the context of contract initiation or processing (e.g., contract data, correspondence, planning data, consulting documents, payment data and terms, conditions, delivery and service terms, and logistics and delivery data), statistical data, and other data comparable to the categories mentioned.
b) Business partners: Supplier number or similar, last name, first name, communication and contact details (e.g., address, telephone, fax, email), company details (e.g., company name, legal form, legal representative, tax number, place of business, contact person), payment and creditworthiness data (e.g., bank, IBAN, BIC), data in the context of contract initiation or processing (e.g., contract data, correspondence, planning data, consulting documents, payment data and terms, conditions, delivery and service conditions, as well as logistics and delivery data), statistical data, and other data comparable to the categories mentioned.
c) Event visitors: Last name, first name, communication and contact details (e.g., address, telephone, fax, email).
(5) Why do we process your data – purpose of processing – and on what legal basis?
If we have received personal data from you, we will only process it for the purposes for which we received or collected it.
a) Distribution of IT services and products: We use your personal data to advise you, to accept and process orders, to make payments, or to communicate with you about offers, orders, or services.
b) Compliance with legal obligations. In certain cases, we are subject to legal obligations to collect and process your personal data.
c) Communication. We use your personal data to communicate with you about our services via various channels (e.g., by telephone, email, postal mail).
Data processing for other purposes will only be considered if the relevant legal requirements pursuant to Art. 6 (4) GDPR are met. We will, of course, comply with any information obligations pursuant to Art. 13 (3) GDPR and Art. 14 (4) GDPR in such cases.
Legal basis for processing
We process your personal data in compliance with the applicable legal data protection requirements. The legal basis for the processing of personal data is, in principle, Article 6 GDPR, unless specific legal provisions apply. Processing is lawful if at least one of the following conditions is met:
Consent (Art. 6 para. 1 a GDPR)
The lawfulness of processing personal data is based on consent for processing for specified purposes and to the extent agreed. Consent given may be revoked at any time with future effect (see point 9).
To fulfill contractual obligations or to carry out pre-contractual measures (Art. 6 para. 1 b GDPR) with natural persons
We process personal data to fulfill our contractual obligations to provide services to our customers and/or to carry out pre-contractual measures that are requested. The purposes of data processing arise primarily from the specific service. Further details on the purposes of data processing can be found in the applicable contract documents and terms and conditions.
Due to legal requirements (Art. 6 para. 1 c GDPR)
We are subject to various legal obligations, which means legal requirements (e.g., commercial and tax retention regulations in accordance with the German Commercial Code). The purposes of processing include, among other things, the fulfillment of customs and tax control and reporting obligations, as well as the assessment and management of risks within the company.
Within the framework of balancing interests (Art. 6 para. 1 f GDPR)
Where necessary, we process your personal data beyond the actual fulfillment of the contract to protect our legitimate interests or those of third parties, unless the interests of the data subject prevail.
Our legitimate interests include:
Revision and improvement of procedures for general business management and further development of our services and production processes
Evaluation of sales data
Assertion of legal claims and defense in legal disputes
Advertising and marketing (including in accordance with Section 7(3) of the German Unfair Competition Act (UWG))
Ensuring IT operations and IT security
Data exchange with credit agencies to determine creditworthiness and/or default risks
Sending non-promotional information and press releases
If we process data based on a balancing of interests, you as the data subject have the right to object to the processing of personal data in accordance with the provisions of Art. 21 GDPR (see point 9).
(6) Who receives your data?
Within the MAICO Group and its individual companies, only those departments that require the personal data for the purposes of data processing pursued by the IT Solutions Group and its companies and for the fulfillment of contractual and legal obligations have access to the personal data. The MAICO Group and its individual companies also have some of the aforementioned processes and services carried out by carefully selected service providers within and outside the Group who are based within the EU and have been commissioned in accordance with data protection regulations.
With regard to the transfer of data to other recipients, we may only pass on information about you if we are otherwise authorized to do so. In such cases, recipients of personal data may include:
a) Public authorities and institutions (e.g., customs, tax authorities, social security institutions) if there is a legal or official obligation to do so
b) Other companies or similar institutions to which we transfer personal data in order to carry out our business relationship with you (e.g., banks, credit agencies, freight forwarders, service providers, provided that they are not processors and there is a legitimate interest in the transfer)
Furthermore, other bodies may also be recipients of data if you have given us your consent to the transfer of data.
(7) Will your data be transferred to a third country or international organizations?
The transfer of your data to a third country or international organizations is not planned.
(8) Place of data processing
Your personal data will be processed by us exclusively in data centers in the European Union.
(9) How long do we store your data?
We process your personal data for as long as this is necessary for the respective purpose. Insofar as statutory retention obligations exist, the relevant personal data will be stored for the duration of the retention obligation for the fulfillment of the following purposes:
a) Compliance with commercial and tax law retention obligations: These include the German Commercial Code (HGB) and the German Fiscal Code (AO). According to these, the retention and documentation periods are specified as up to 10 years.
b) Preservation of evidence within the scope of the statutory limitation provisions: According to §§ 195 ff. of the German Civil Code (BGB), the regular limitation period is 3 years, but up to 30 years under special circumstances.
After the retention period has expired, we check whether there is any further need for processing. If this is no longer the case, the data is deleted.
As of July 7, 2025